Legal / 02

Refund Policy

We aim to make every engagement clear before work begins. This policy explains how cancellations and refunds are handled by Asxume Technologies.

Services

For project or professional services, scope, fees, milestones, and payment terms are agreed in writing before commencement. Work already completed or expenses already incurred are generally non-refundable.

Cancellation

Requests to cancel should be sent to hello@asxume.com. We will review the status of the engagement and confirm any eligible refund or outstanding balance according to the agreed terms.

Digital products

If a digital product or paid service is offered, its applicable refund terms will be presented before purchase. Where no specific terms are presented, refund requests may be considered within seven days of purchase when the service has not been substantially used.

Contact

For questions about a payment or refund, contact hello@asxume.com with the relevant order or engagement details.

Last updated: September 2026